I've tried everything I can think of. All I get is : This site can’t be reached start.intuit.com’s server IP address could not be found. DNS_PROBE_FINISHED_NXDOMAIN

kristine-johnson · ‎June 4, 2019

Have cleared history/cache, logged in through both the dashboard and website (full intuit, and the turbotax page), tried all 3 price variations.

Still gives me the lovely frown box

SteamTrain · ‎June 4, 2019

....as a guess....go to another computer and try on that...a full MAC or Windows system might work better

____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*

nathan-heintz · ‎June 4, 2019

I also have this problem. OS X 10.11.6

DaveR2D2 · ‎June 4, 2019

Unlock tailored help options in your account.