How to Update My Debit Card to Credit Card

[csalet1]

I used the wrong card (debit) to pay my Turbo Tax Live fees and want to update it to a credit card.  How do I do that?  I haven't filed my taxes and Intuit hasn't charged me. I'm told they don't charge until you file.  

Thanks

Chris

[MichelleLO]

Once you are signed in to your TurboTax account, select Intuit Account from the lower left-hand navigation pane. This will open up a second screen and direct you to the Intuit Account Manager. Scroll to Payment Methods to update your linked credit card accounts. 

[csalet1]

I tried that earlier,  and get "You don't have any payment methods stored."

No card is listed

Chris

[HeatherPLO]

Try this link here. If this also does not work, please post back in the thread for further assistance.  

@csalet1

[csalet1]

Same issue, it doesn't have any card info and is not for TurboTax online.  It for Turbotax advantage and download app

Thanks

Chris

[ErnieS0]

You can update your info by signing into your TurboTax Advantage account. Follow these instructions: How do I update or confirm the info in my TurboTax Advantage account?

[csalet1]

It doesn't work as I don't have a Turbotax Advantage account; I use TurboTax online.

Thanks

Chris

[ChondelLO]

Please visit the link below for Customer Support to help get you connected to the right person for assistance. @csalet1

How do I contact TurboTax?