How to connect live with a specialist

[Critter]

FAQ:   How do I connect with a tax expert in TurboTax Live?
https://ttlc.intuit.com/questions/4124827-how-do-i-connect-with-a-tax-expert-in-turbotax-live 

[jonnygorgo]

I paid for the live version of Turbo tax. When I asked for help or review, i was told no one was available. 

Now I have received letters from both the state and federal governments telling me there area problems with my taxes. 

I have attempted to contact Turbo tax multiple times for help, but the website directs me to call. Call center says to try online. AND I PAID FOR LIVE HELP!

Very frustrating!

[RachelW33]

Please follow the instructions in this TurboTax FAQ for instructions on how to connect to a live agent:  TurboTax LIVE Support.