How to cancel TurboTax premiere

[EbonyL]

If you are wanting to remove TurboTax Premiere services, you can follow the instructions in the following FAQ.

https://ttlc.intuit.com/replies/3625003

[lestpacker]

I don’t really need premier but i’m getting charged for it, how do i cancel on the app

[EbonyL122824]

If you have not already filed your tax return, you would need clear your return and start over. See the link below for more information.

https://ttlc.intuit.com/community/using-turbotax/help/how-do-i-clear-and-start-over-in-turbotax-onli...

If you have already filed your tax return, use the following link to contact Customer Support for further assistance as we are not able to assist with billing issues over AnswerXchange.

https://support.turbotax.intuit.com/contact/

[hondabones]

This solution doesn't work. I now have to start over and it is still using the Premier services.

[LindseyLO]

Assistance with removing the Premier Services has been provided by clicking here. It will guide you step-by-step.

[Frustrated89]

No, it hasn't. I would love to know if someone knows how to actually remove the Premier charge/"service". The link provided was about Premium. I have "Cleared and Restarted" several times, but each time I am automatically saddled with Premier charges, from the get go. Have not filed yet.

[Frustrated89]

Aha! You have to click the greyed out "Skip" button on the initial screen, where it's asking about events from 2021. Not selecting any of the options and then accepting will still hit you with Premier. xD

[Cass0317]

As long as you haven't submitted payment, deducted the TurboTax fee from your refund, or registered your product, you can erase your return and start from scratch in TurboTax Online by following the instructions in the link below:

How do I clear and start over in TurboTax Online?

If we detect that your tax situation requires expanded coverage, like deductions for owning a home, unemployment income, or self-employment income, we'll prompt you to upgrade to a version that supports the forms you need so we can maximize your tax deductions and ensure you file an accurate return.

For product information, please see the following link: Compare TurboTax® 2021-2022 Online Software Products

@Frustrated89

[Frustrated89]

I cleared and restarted several times, each time it automatically applied a Premier fee- until I finally noticed the "Skip" button (grayed out, very bottom of initial page) and selected that instead. That was the only time that Premier was not automatically applied to my return (no prompting occurred any of the times leading up to the last attempt). The final time was the only time I received the Free status. Resolved! Already completed return.