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Go back though My Info and check all the dependent questions. A very common reason is you missed the question if their ssn is valid for employment. You need to say YES, it is valid for employment. And there is one that can be confusing….Was at least half of child's expenses paid by CHILD? Usually is NO, Child didn't pay for more than half of their living expenses. It's not asking if you paid more.
If you still can't get it, I would delete the child under My Info and enter them again.
Did they turn 17? Has to be under 17 on Dec 31 to get the Child Tax Credit.
Go back to My Info on the left side of the online program screen. Edit the dependent and carefully check your answers to the questions.
Make sure you select them as your Child, that you selected that they lived in your home for the Whole Year, that they did NOT provided over one-half of their own support (You Did), that you indicated there was no one else in the household providing support to them, and that you did NOT check the box labeled Not valid for employment in the Social Security number section.
If all your answers are correct then delete them as a dependent and re-enter.
Go back though My Info and check all the dependent questions. A very common reason is you missed the question if their ssn is valid for employment. You need to say YES, it is valid for employment. And there is one that can be confusing….Was at least half of child's expenses paid by CHILD? Usually is NO, Child didn't pay for more than half of their living expenses. It's not asking if you paid more.
If you still can't get it, I would delete the child under My Info and enter them again.
Did they turn 17? Has to be under 17 on Dec 31 to get the Child Tax Credit.
Go back to My Info on the left side of the online program screen. Edit the dependent and carefully check your answers to the questions.
Make sure you select them as your Child, that you selected that they lived in your home for the Whole Year, that they did NOT provided over one-half of their own support (You Did), that you indicated there was no one else in the household providing support to them, and that you did NOT check the box labeled Not valid for employment in the Social Security number section.
If all your answers are correct then delete them as a dependent and re-enter.
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