HOW FRUSTRATING!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! I will NEVER GO through Turbo Tax EVER AGAIN!!! ANSWER YOUR DANG PHONE!!!

[DoninGA]

See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/turbotax-phone-number...

Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

If this is a billing type question use the key words Billing Issue

[xmasbaby0]

It is one week from tax deadline.  The phones are pretty busy.   You might get quicker results by posting questions here in the user forum.   (And there is nothing we can do here about the phones.....)