How do you contact a live human being

[rpw2845]

I did not authorize a $40 fee and an addional $30 is missing! I was due $71 and received $1

[CatinaT1]

Please call TurboTax Customer service.  Here is a link:  Turbo Tax Customer Service 

[martimbe]

The phone number listed for Customer Service only leads to a robot.  If you do not choose one of its exact categories of topics, you cannot get anywhere.  There is no way to request “Operator” if your question does not fit exactly into one of the specified categories.  Neither is there an email address to write a question or explain the situation that does not exactly match one of the categories.  There is no way to get help with something that is not a pre-determined question.

[xmasbaby0]

@martimbe 

  You have not explained or described the issue you are having.  Provide some details and someone in the user forum might be able to help you. 

Phone support is not provided with the Free Edition.  If you are using a paid version of the software or if you purchased PLUS you can get phone support when customer support is there.  Otherwise, post your question here and someone will try to help.

To call TurboTax customer support  (Monday - Friday 5.a.m. to 5 p.m. Pacific time)

https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/contact-turbotax/L2y9...

@martimbe