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How do I update account email if I don't recognize gthe current email attached to the account?

I had my identity stolen a couple of years ago.  I'm trying to gain access to my "various" accounts that someone has either made, etc.  For one of the usernames I don't recognize thre email.  There's no phone number listed.  How can I update the number and email when it asks me for the current email attached to the account?

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2 Replies

How do I update account email if I don't recognize gthe current email attached to the account?

You will need to provide proof of identity to the security team.  Use this form:
https://ttlc.intuit.com/turbotax-support/en-us/help-article/security-risk/account-recovery-request-t...

 

TiffanyL
Intuit Alumni

How do I update account email if I don't recognize gthe current email attached to the account?

@corydale2021 

 

You can also reach out to TurboTax customer support if you need any further assistance with that.

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