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How do I receive logs from Turbo Tax Desktop when I try to import 1099-B from Interactive Brokers?

I receive an error message on my account in TT stating the data is not present. IB has stated the date is there and they require import logs to help resolve the issue on the TT side. I have called TT help twice and spent 2 hours and 40 minutes on the phone.  The agents want to work on very basic elements. The tickets end up closed and no one from TT ever calls back. They only want their positive rating on trying to help not resolving the issue. 

 

Friends have imported successfully in other software. With 1000 entries I do not want to type in manually (suggested work around). I spent money in order to use the functionality of the software. IT worked the previous 4 years. 

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1 Reply
DawnC
Expert Alumni

How do I receive logs from Turbo Tax Desktop when I try to import 1099-B from Interactive Brokers?

You can summarize the details in TurboTax if you have too many transactions to import successfully.    How to enter a summary in lieu of individual transactions

 

You will be able to e-file, but you may need to mail the IRS the details of Form 8949.   You don't need to manually fill out Form 8949 because we automatically do that when you enter your investment sales or exchanges.    If you're e-filing, you only need to mail copies of your 8949 along with Form 8453 if:

 

  • You entered a summary for one or more sales categories (instead of each individual sale); AND
  • The sales category for one or more summaries is something other than Box A (short-term covered) or Box D (long-term covered); or
  • The Box A and/or Box D summary includes adjustments (typically listed in boxes 1f or 1g on your broker statement).

If you're required to mail in forms 8949 and 8453, do so within 3 days after the IRS has accepted your e-file. Here's the mailing address:

Internal Revenue Service
Attn: Shipping and Receiving, 0254
Receipt and Control Branch
Austin, TX 73344-0254

TipIn lieu of Form 8949, you can substitute copies of your year-end broker statements that show the individual transactions.    You don't need to include unadjusted Box A or Box D transactions.   

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