How do I pay by phone if the site wont take my payment?

[tracytracy1976]

I keep getting an error when I try to put in payment information

[DawnC]

Do you owe money to TurboTax for fees, the IRS for federal taxes or to your state for state taxes?   You can't pay any of those by phone.   You can pay the IRS and your state through the IRS website or your state's DOR site.   

To pay your TurboTax fees, we accept credit, debit, and pre-paid cards with a Visa, MasterCard, American Express, or Discover logo. Like many other U.S. online merchants, we can only process cards with a U.S. billing address.  Paying with your refund for an additional fee is available for some taxpayers.   If it is an option for you, TurboTax will offer it when you pay your TurboTax fees online.

Contact TurboTax 

[KenMulder]

How to Pay by Phone [phone number removed] to get serial numbers you probably blew past a BLUE “We can help you here.” Link. Go back to where you initiated the Purchase Online . Click that "BLUE" link to get program serial numbers

[CarissaM]

Please click here to give us a call if you need to pay by phone. @KenMulder