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How do I make the font more visible? I can barely read it

@ TRS1 

I don't know how to get to that popup.   I don't know what the parent window was with the link for the popup, so I can't look at it.  But I can see from your image that there are no font controls for it.    It appears to be a different kind of popup that even uses a different font style than the one in the image I posted.    Changing the size of a popup won't in itself change the size of the font therein.  Sorry, but I don't have a suggestion for that particular kind of popup.   Maybe it's a popup that's in your Premier that is not in my Deluxe.

How do I make the font more visible? I can barely read it

The answer given to this question by another person DOES NOT WORK with a 2021 MacBook Pro!  TurboTax specialist apparently is not familiar with macOS.

 

Why does TurboTax use "gray" low contrast fonts?

 

And why don't they make the fonts and overall display user adjustable?

 

The designers of modern software have totally forgotten about those people who have diminished vision.

 

 
 

Example of Macbook DisplayExample of Macbook Display

 

How do I make the font more visible? I can barely read it

Doesn't work within TurboTax!

How do I make the font more visible? I can barely read it

That can help, but then you will probably have to remember to change back that setting for use with other programs.

How do I make the font more visible? I can barely read it

No such command button.  That icon / command button does exist with SOME items on my iPhone 11, but not on my 2021 Macbook Pro.

How do I make the font more visible? I can barely read it

I'm actually NOT a new member.  I've been suffering with TurboTax for more than a decade, but for some reason tonight TTax community wouldn't let me use the name I have used in the past.  

 

Security issues?

 

Also, how did TurboTax know my cell phone number since I didn't enter it?  Also, I NEVER submit my TurboTax returns to be posted to their website.  And I have not had my current cell phone very long and it's a newly assigned number.  Are they spying on me?

How do I make the font more visible? I can barely read it

Did you get a text message from Turbo Tax?  They might have used your email address instead of a cell phone number.  Messages uses either one on your Apple account.

 

And if you are using Turbo Tax on your phone you would be using the Online web version or mobile app.  Not the Desktop CD/Download program.  They are different.  

How do I make the font more visible? I can barely read it

Control key  and plus sign does nothing on Mac This year was a real eye irritating experiece  that I will not purchase next year so don't bother to send it.  This is insane to have to bear this discomfort. Are the people writing this code still using a 12 inch monitor?  It has got to be something about that studpid.

 

SForrestLO
Intuit Alumni

How do I make the font more visible? I can barely read it

Please try the above-listed resolutions for Mac. 

@jcapps

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How do I make the font more visible? I can barely read it

No thanks,  increasing the text size by that method is axs stupid as you guys using a 12 inch monitor.  This is 2022 and nobody has a 12" monitor so why the stupidity of text that small.  Are you programmers all un 22 years old?  Can you even imagine the eye strain for some body 85?   While I'm at it I will say you are using black text in most cases but some is grey people with grey hair can't read it.  This is another campaign for me is you are not using ink so why grey for eye strain.  Black text does not cost any more.  Most anything I have on my screen will get me larger text by pulling the pGE LARGER.   If I change the resolution of the monitor then all the other windows also enlarge and pushes all the other apps off the screen edge. I paid for 27" monitors so I can see and they cost more so why would I turn down my high resolution monitor.  Who designs this Rip Van Winkle

How do I make the font more visible? I can barely read it


@jcapps wrote:

No thanks,  increasing the text size by that method is axs stupid as you guys using a 12 inch monitor.  This is 2022 and nobody has a 12" monitor so why the stupidity of text that small.  Are you programmers all un 22 years old?  Can you even imagine the eye strain for some body 85?   While I'm at it I will say you are using black text in most cases but some is grey people with grey hair can't read it.  This is another campaign for me is you are not using ink so why grey for eye strain.  Black text does not cost any more.  Most anything I have on my screen will get me larger text by pulling the pGE LARGER.   If I change the resolution of the monitor then all the other windows also enlarge and pushes all the other apps off the screen edge. I paid for 27" monitors so I can see and they cost more so why would I turn down my high resolution monitor.  Who designs this Rip Van Winkle


If you want to provide feedback to Intuit Corporate, here's how to reach them so that it goes to the right team.

 

You can go to the page below. Just below the page's large title, you'll see a screen-wide blue banner that prominently says:

"Do you have a question, concern, or feedback about an Intuit product or service?"

 

There is a "Send an email" link with an arrow.  It goes to a designated person in the office of the president of Intuit, and they supposedly will assign it to the right team for review.

 

NOTE:  Do NOT send any sensitive personal data since that is regular email--not secure email.

https://www.intuit.com/company/executives/

How do I make the font more visible? I can barely read it

Please don't set the lower screen resolution. That messes up every other program on the computer and makes all text less legible. The font needs to be larger at the same high resoultion.

How do I make the font more visible? I can barely read it

Thanks  A R Tow

How do I make the font more visible? I can barely read it

On a Mac with a 27" screen I made the turbo tax window very small by dragging the corner and placed it in the center of my screen.  I then hit option-command + until the app filled the screen vertically and got something large enough to read the small print.  The window will still scroll the entire page up and down. the draw back it every other app running will jump part way off the screen but if you need them just hit option-command minus key and it goes back to normal.  So it's back and forth.  

another way is I have a MacBook Pro on another desk hooked to a 32 inch monitor so do the same thing there not using any other app and it just a matter of switching chairs to have everything the way you want it all the time.

I find it interesting that this window I'm typing in will allow me to change the size of the text but not in the turbotax app.  It is also black text instead of the greyed out text in the app.

Wake up Intuit we don't use 12" monitors any more and grey text has become an industry wide eye strain. 

How do I make the font more visible? I can barely read it

Using CTL and + or minus doesn't work for the miniscule font on the "Learn more" popups in the desktop versions of TT as far as I can SEE.  TT needs to fix this as I've been struggling with this issue for years.  And it gets worse the older I get.  One would think and HOPE that the "View" tab in the top menu would have a feature to adjust font size for popups or that the top of the popups would have this feature.  Resizing the popup window just makes the box larger or smaller except for the text.  FIX IT!

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