Sign Up

Why sign in to the Community?

  • Submit a question
  • Check your notifications
or and start working on your taxes
cancel
Showing results for 
Search instead for 
Did you mean: 
ricwalk55
New Member

How do I get to speak with a human at TurboTax

 
3 Replies
DoninGA
Level 15

How do I get to speak with a human at TurboTax

See this TurboTax support FAQ on how to contact Support - https://ttlc.intuit.com/community/using-turbotax/help/how-do-i-contact-turbotax/00/26991

Or -

Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/

Or -

Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

Or -

Use this phone number and select TurboTax - 1-800-4-INTUIT (1-800-446-8848)

Or -

On every TurboTax web page, including this one, scroll down to the bottom of the page and click on Contact Us

feaginls
New Member

How do I get to speak with a human at TurboTax

Somehow I have lost the 2020 Turbo Tax that I was previously working on.

I purchased a new laptop computer and transferred the 2020 TurboTax software,

which had purchased. I am at a loss.

 

 

DoninGA
Level 15

How do I get to speak with a human at TurboTax


@feaginls wrote:

Somehow I have lost the 2020 Turbo Tax that I was previously working on.

I purchased a new laptop computer and transferred the 2020 TurboTax software,

which had purchased. I am at a loss.

 

 


You have to copy the 2020 tax data file from the old computer to the new computer.  The tax data file will have a file extension of .tax2020 and is located by default in the Documents directory and in the TurboTax folder.

 

Once the tax data is copied to the new computer, with the 2020 TurboTax program started, click on the File menu at the upper left of the desktop program screen.  Click on Open Tax Return.  Browse to the location where you copied the tax data file.

Dynamic AdsDynamic Ads
Privacy Settings
v