If this is in regards to your TurboTax Visa you can contact customer service at (888) 285-4169.
Santa Barbara bank is the bank that processes the fees you owe TurboTax. You may contact SBTPG, toll-free, at 1-877-908-7228 or go to their secure website www.sbtpg.com if you need more information.
Not quite sure what you want--you posted to a thread about contacting the bank.
Phone support is not provided with the Free Edition. If you are using a paid version of the software or if you purchased PLUS you can get phone support when customer support is there. Otherwise, post your question here and someone will try to help.
To call TurboTax customer support
They are available from 5 a.m. to 5 p.m. Pacific time Monday - Friday