How do I get around this error "Payment error Whoops! We hit a snag loading your data. Please try again." ?

[paula-f-rubin]

I am trying to pay TurboTax with CC and keep getting this error "Payment error Whoops! We hit a snag loading your data. Please try again." I have tried clearing cache, changing browsers, changing credit cards, and changing street address to "123 Main Street" which has worked in previous years. I have been working with support and it is almost like they have never heard of this problem, yet I see plenty of people have had the same issue. I have had it the last 4 years. I even have a note on my Calendar reminding me to use a fake street address. 1. Why can't Intuit provide a more detailed message, so I know what to do (and the support agent)? 2. Does anyone have a suggestion to fix this? 3. I did see a post where they said use Pay BY Phone, but I do not see that option anywhere.

[CatinaT1]

Please call Customer Service and tell them you have a "block payment issues, possibly due to billing or an invalid license" and the agent should be able to help you. Here is how you reach customer service:  Turbo Tax Customer Service 

[8706373105]

Having the same issue and have tried all the recommendations, but because I’m using the free version no one will help? Why offer the free version online if you’re not going to allow us to use it AFTER we’ve entered all our data>