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The TurboTax Free online edition is for very simple tax returns that do not require any other form or schedule other than the Form 1040. If your tax data requires entry on any other form or schedule then you must upgrade to the Deluxe edition or higher.
If you have not paid for the online edition you are using, have not filed your tax return or registered the Free edition, then you can clear your return and start over with a lower priced edition. Click on Switch Products on the lower left side of the program screen while working on the 2025 online tax return. Click on Clear & Start Over
Go to this TurboTax website for the Free online edition - https://turbotax.intuit.com/personal-taxes/online/free-edition.jsp
Please Note -
TurboTax Online: Important Details about Filing Form 1040 Returns with Limited Credits
A Form 1040 return with limited credits is one that's filed using IRS Form 1040 only (with the exception of the specific covered situations described below). Roughly 37% of taxpayers are eligible.
If you have a Form 1040 return and are claiming limited credits only, you can file for free yourself with TurboTax Free Edition or TurboTax Live Assisted Basic (if available), or you can file with TurboTax Full Service at the listed price.
Situations covered (assuming no added tax complexity):
Situations not covered:
Use these steps to downgrade your TurboTax Online product to a less costly or free edition:
- Open your return if you haven't already.
- In the left menu, select Switch Products.
- Select Downgrade.
Note: TurboTax Free Edition is for customers who are filing Simple Form 1040 Returns only (no schedules except for Earned Income Tax Credit, Child Tax Credit and Student Loan Interest). Roughly 37% of taxpayers qualify. If you have additional forms or attachments, you’ll need to use a different TurboTax product.
You can also clear and start over to switch to a different product. This option erases your information to give you a fresh start in the new product you've chosen.
^ TurboTax FAQ - How do I downgrade to a different TurboTax Online product?
Learn more: What qualifies as a simple tax return for TurboTax Free Edition?
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