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160 replies

DoninGA
Level 15
Level 15
Dec 28, 2019 7:28 PM UTC

If you obtained the TurboTax CD from an authorized retailer, your license code is printed on the front of the insert in your box. 

If you obtained the TurboTax CD directly from TurboTax.com, your license code is printed on the packing slip.

If you obtained the TurboTax CD through TurboTax Advantage, your license code is printed on the envelope.

VolvoGirl
Level 15
Dec 28, 2019 7:38 PM UTC

Do you have the License Code?  You can not use it for the Online web version.  Have you installed the CD Desktop program?  On Windows or Mac?

 

You first install the program.  Then when you launch the program it should pop up the Activation box to enter the code.

 

 

 

 

 

Level 2
Jan 9, 2020 2:39 AM UTC

cd won't install! turbotax premier 2019 for windows and Mac?

 

VolvoGirl
Level 15
Feb 8, 2020 10:33 PM UTC

@brenda001   Were you trying to ask a question?

Level 2
Mar 6, 2020 5:51 PM UTC

Same question from me - If I purchased a used CD (with 3 filings remaining) but the license code is not included, how do I obtain it?

LeonardS
Alumni - Intuit
Mar 6, 2020 6:17 PM UTC

You will enter the License code in the  License code box on the activation screen, 

 

You’ll only need to enter it and validate the first time you install on a computer. You can, however, install the software on up to five of your computers using the same license code. If you need more, you’ll need to purchase another TurboTax license.

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Level 2
Mar 26, 2020 6:14 PM UTC

[product key removed]

LeonardS
Alumni - Intuit
Mar 26, 2020 7:39 PM UTC

The license code is entered in the License code box on the activation screen.  Select continue after you enter the code to complete the installation.

This link Activating TurboTax CD/Download software has information that you may find useful.

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Level 2
Apr 8, 2020 3:31 PM UTC

[product key removed]

Level 2
Jul 15, 2020 1:24 AM UTC

[product key removed]

Level 2
Dec 13, 2020 2:36 AM UTC

I just bought the program and I need to download the program.  My computer does not have a disk drive.

VolvoGirl
Level 15
Dec 13, 2020 2:41 AM UTC
Level 2
Dec 14, 2020 9:10 PM UTC

[PII Removed]

DoninGA
Level 15
Level 15
Dec 14, 2020 9:13 PM UTC

@betofs44 Why did you post the license code?  This is a public forum so remove the code.  Return to your post and click on the 3 dots in the upper right of the post to Edit your message and remove the code.

Level 2
Jan 15, 2021 11:37 PM UTC

[license code removed]

Level 15
Jan 15, 2021 11:39 PM UTC

@ richypootwo 

You just posted your license code in this public Internet forum where anyone can use it.  Do not post any personal info here in public.   You can edit your posting above by clicking on the tiny blue 3-dot icon to the right of your comment and choosing EDIT.   It's possible a Moderator may remove it before you do.

Level 2
Feb 20, 2021 8:28 PM UTC

How do I enter the license code

Cass0317
Level 10
Feb 20, 2021 8:43 PM UTC

Please see the TurboTax FAQ link below for instructions on where and how to activate your CD software:

Level 2
Mar 27, 2021 10:30 PM UTC

i need down load a copy of turbo tax before i can type in license code

Level 15
Mar 28, 2021 12:17 AM UTC

@ jj123456 wrote:

i need download a copy of turbo tax before i can type in license code


What's your story?   Did you purchase a CD somewhere but want to download an installation file instead?

Or did you buy a download from the TurboTax website and want to know how to retrieve it?