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dgbtiger
New Member

how do I delete the upgrade I did by mistake

I made an error and turbo tax said I needed too upgrade which I did. When I corrected the error I did now need the upgrade and I did not confirm payment How do I go back?
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yesterday
last updated ‎February 04, 2025 4:41 PM
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BrittanyS
Employee Tax Expert
Employee Tax Expert

how do I delete the upgrade I did by mistake

You can downgrade TurboTax by following these steps:  

 

  1. Sign into TurboTax
  2. Click Switch products at the bottom of the left side panels
  3. Select Downgrade
  4. Choose the product you want to downgrade to
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yesterday
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