How do I clear a return and start a new return? I tried to clear my son's to start over and a box showed up that I can't clear his and start over...??????

[meggan0226]

The disc was a heck of a lot easier to use!!! it always let me start a new return without and difficultly!!!!!!!!

[VolvoGirl]

You need to do another return?   Sorry, Online is different than the Desktop program and is only good for 1 return per account.  But you can use the same email address for 5 accounts.   How to start another return in the Online version

https://ttlc.intuit.com/community/using-turbotax/help/how-do-i-start-another-return-in-turbotax-onli...

Or go to the IRS Free File programs

Free File: Do your Federal Taxes for Free | Internal Revenue Service

[xmasbaby0]

When you use Online TurboTax, you get one return per fee.  Each return needs its own account and user ID.   If you use the same account and user ID for a second return, you overwrite the first one and lose it forever.

https://ttlc.intuit.com/community/using-turbotax/help/how-do-i-start-another-return-in-turbotax-onli...

 When you use Desktop TurboTax, which you install from a CD or download to your own hard drive, you can prepare and e-file multiple returns for the cost of the software.  You can e-file up to 5 Federal returns—more if you mail the additional ones.  If you have multiple returns to prepare for family members, Desktop is more cost effective.