How do I apply a discount promo code after I have created my return and am on the pay for turbotax page?

[casmar]

I still don't see it unless you say 'signing to your TurboTax' means the online version, NOT the desktop. If I go to the online version, my work from my desktop is not there, and I have found no way to bring it in. I have used TurboTax for 20 years or more, and this is quite frustrating. I have a service I want to use, but... I am afraid I cannot use it! 

So, my question is, can I use the service code on my desktop? 

[DoninGA]

@casmar Service codes are only issued by TurboTax support and are only used with the TurboTax online editions.

Since the TurboTax desktop CD/Download editions have to be purchased to be used, unlike the online editions, there is no service code for the desktop editions.  There can be a discount for the desktop editions from TurboTax partners, but you would have to use the partner website and link to TurboTax for this type of purchase.

Where did you get the code that you are trying to enter and when did you get this code?