turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

RickFan
New Member

How can I update my credit card payment info. to turbotax

How can I update my credit card
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

3 Replies

How can I update my credit card payment info. to turbotax

How do I update a declined credit card for a TurboTax Advantage order?

Before you begin, have your "declined payment" email handy.

  1. Start by looking up your order at our Check Your Order Status page.
  2. Enter the info requested on the declined payment email, then select Update.
  3. Enter your TurboTax Advantage login info if requested.
  4. Now update your billing info. Your order should now be complete.

If you need to confirm or update the credit card information on file with your subscription:

  1. Sign in to your TurboTax Advantage account.
  2. Once you've signed in, select Billing and shipping info on the left side, then the TurboTax Advantage info radio button.
  3. Select Edit to confirm or update your payment, billing, or shipping address.

Related Information:                                                       

Jamesgcpa02
Returning Member

How can I update my credit card payment info. to turbotax

i cannot find a declined email for my annual package. can you resend the package with the new cc info i updated today

How can I update my credit card payment info. to turbotax


@Jamesgcpa02 wrote:

i cannot find a declined email for my annual package. can you resend the package with the new cc info i updated today


Since you updated the credit card on your Advantage subscription today, that update is not retroactive for the 2021 software.  It will be effective for the 2022 software you will receive next year in November.

You will need to purchase one of the 2021 TurboTax CD/Download desktop editions from this website - https://turbotax.intuit.com/personal-taxes/cd-download/

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question
Manage cookies