How can I get my ipin if I don't have information they ask for

[Cire503]

I need my ipin number from the irs but don't have the information they ask for

[mesquitebean]

@ Cire503 asked:  "How can I get my ipin if I don't have information they ask for?"

So are you required by the IRS to use a 6-digit IP PIN (Identity Protection PIN) each year? 

 And did you not receive a letter with the IP PIN and are saying that you can't use the IP PIN Retrieval Tool because you can't be identified for an IRS account?

The other option in "normal times" would be to speak by phone to the IRS Identity Protection Specialized Unit, and if they could identify you on the phone, they would mail you an IP PIN within 21 days.  However, that phone service to reissue an IP PIN is not available due to the Coronavirus situation.  As you'll see on the page at the link above, the IRS says the following:

"How to get your IP PIN reissued:

• The service to have your IP PIN reissued by phone is currently unavailable.
• If you cannot access the Get an IP PIN online tool, your best alternative at this time is to file your tax return by paper without your IP PIN.
• You’ll need to complete and mail a paper tax return without your IP PIN. We’ll review your return to confirm it’s yours but this may delay any refund you’re due."

Moreover, the IRS is currently not processing any paper returns at all for the time being.  So as they are received they are accumulating in bins and trailers until processing begins again.

You'll have to decide whether you want to file by mail or whether you want to wait and see if the IRS specialized unit opens back up sometime in May to see if you can talk to them to get an IP PIN by postal mail.   There's no way to know when they will start answering again.    You cannot efile without the IP PIN.   The filing deadline for a Federal return is July 15 this year, unless you timely request a longer extension.   State filing deadlines for state returns may vary.

[brandwine09]

I tried everything I can't get a new ipin#

I filed several times and it keeps getting rejected.

What do I do

[mesquitebean]

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@ brandwine09  wrote:

I tried everything I can't get a new ipin#

I filed several times and it keeps getting rejected.

What do I do

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NOTE:  Be aware this is an old thread from last year.  The information above is for last year (2019 return) and contains some outdated information.

So are you referring to a 6-digit IP PIN (Identity Protection PIN?)   And the rejection error message says it is because of an incorrect 6-digit IP PIN?  And when you wrote that you had "tried everything," are you saying you cannot retrieve your 2021 IP PIN using an online IRS account at the IRS website at this link?

https://www.irs.gov/identity-theft-fraud-scams/get-an-identity-protection-pin

In that case, this is what the IRS says on their website:

"How to get your IP PIN resissued"

"If you're unable to retrieve your IP PIN online, you may call us (the IRS) at 800-908-4490 for specialized assistance, Monday - Friday, 7 a.m. - 7 p.m. your local time (Alaska & Hawaii follow Pacific Time), to have your IP PIN reissued. An assistor will verify your identity and mail your IP PIN to your address of record within 21 days.

Exceptions:

• If you’ve moved since January 1 of this year, or
• It’s after October 14 and you haven’t filed your current or prior year Forms 1040 or 1040 PR/SS."

The IRS goes on to say:

"If you file your return without your IRS assigned IP PIN"

• We’ll reject your electronic return and you won't be able to e-file
• We’ll subject your paper return to additional screenings to validate your identity, delaying any refund you may be due.

[2523279]

What is this!

[SusanY1 · Accepted solution]

An IP PIN, or Identity Protection Pin, is issue by the IRS annually for certain taxpayers.  They are issued by request (in some instances) or for taxpayers who have been victims of identity theft in the past.  

 If you have been issued an IP PIN, you cannot file your return electronically without it.  You can find out more information about the IP PIN, including a link to the tool used to retrieve it, HERE.

[Kawihicalhoun12]

I don’t have the dollar amount I made to get my taxes at all from 2017 it’s stop me from getting my taxes