First, double-check that when signing in to TurboTax Online that you open
your return by clicking the orange Take me to my return button. Then the
"clear and start over" option will appear.
If it doesn't, you may have registered already.
You can delete your TurboTax Online state
return as long as you haven't paid for it yet (or registered in a free
version):
1.
Sign in to your return, if you're not already
signed in.
(To do this, sign in to TurboTax and select the orange Take me to my return
button.)
2.
Click State Taxes near the top of your
screen, and then Select Your State Returns.
3.
On that screen, click the Delete link
right next to the Edit button, and then answer Yes.
If
you don't see the Edit or Delete button on the Your State
Returns screen and haven't paid or registered, please do the following:
1.
Click State Taxes.
2.
Select the Your State Returns screen.
3.
Click Start next to the state you want to
delete.
4.
After the transfer of the information completes,
click Continue.
5.
Once the next screen has loaded, click State
Taxes and then select Your State Returns.
6.
Click Delete next to the state that you
want deleted.
7.
Click Yes.
In
some cases, you won't see the option to delete, just Edit and Start
Over. This is because you either already paid for your state or registered
your free version while that state was attached to your return.
