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Home page says I’m getting 1K back when I go to E sign says I owe money want to know if I am getting anything back or only paying

 
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RalphH1
Expert Alumni

Home page says I’m getting 1K back when I go to E sign says I owe money want to know if I am getting anything back or only paying

Are you possibly filing a federal and a state return, with different results? This would be a reason for the presence of tax-due screens in the the “filing” section of TurboTax, even though there’s a refund overall. If this is the case, there should be some screens clarifying the refund as well (shortly before or after), and both a red tax-due number and green refund number in the “refund meter” at the top. 

 

@brandeng1993, if something else is going on, please describe the results on the refund meter, and what the filing section pages say. We can likely explain things at that point...

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1 Reply
RalphH1
Expert Alumni

Home page says I’m getting 1K back when I go to E sign says I owe money want to know if I am getting anything back or only paying

Are you possibly filing a federal and a state return, with different results? This would be a reason for the presence of tax-due screens in the the “filing” section of TurboTax, even though there’s a refund overall. If this is the case, there should be some screens clarifying the refund as well (shortly before or after), and both a red tax-due number and green refund number in the “refund meter” at the top. 

 

@brandeng1993, if something else is going on, please describe the results on the refund meter, and what the filing section pages say. We can likely explain things at that point...

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
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