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Hi, I upgraded the version of my TurboTax app to premium in error. How do I remove this added, more expensive option? TurboTax instructions didn’t work.

This question is in regards to help with downgrading my TurboTax online/app product. I have not filed yet.
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2 Replies

Hi, I upgraded the version of my TurboTax app to premium in error. How do I remove this added, more expensive option? TurboTax instructions didn’t work.

See this TurboTax support FAQ for how to downgrade when using the online editions - https://ttlc.intuit.com/turbotax-support/en-us/help-article/change-service-level/downgrade-lower-pri...

Hi, I upgraded the version of my TurboTax app to premium in error. How do I remove this added, more expensive option? TurboTax instructions didn’t work.

Thank you but these are the same instructions I’ve tried to follow in the past. Whether I’m in my return on the web or in the app, the “Switch Products” option is nowhere to be found. 

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