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See this TurboTax support FAQ for how to downgrade when using the online editions - https://ttlc.intuit.com/turbotax-support/en-us/help-article/change-service-level/downgrade-lower-pri...
Thank you but these are the same instructions I’ve tried to follow in the past. Whether I’m in my return on the web or in the app, the “Switch Products” option is nowhere to be found.
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