My efile was rejected due to Code 8960_Hold. it doesn't tell me what this is or what to update in my filing in turbo tax

[venkatnagarajan]

when will the 8960_hold issue be resolved and will be return be automatically refilled?

[dickfogel]

i just opened my rejected return. TurboTax updated file and then went to my return. Does that mean the update you did will now mean the return will be accepted?

[edward94587]

I also got this Code 8960_Hold rejection. I just updated TurboTax by going to the tab Online->Check for Updates, but how do I know this update contains the 8960_Hold fix? Also, once the updated version is restarted, what should I do? Should I just run REVIEW again? Turbotax "Check E-file Status" lacks information, it just says "Go back through your federal return from the beginning." Does that mean I have to redo everything?

[E-J-]

I did not have to redo all the steps again. When checking for updates after the rejection, I saw both Federal and State had updates to apply. Looks like just downloading them does the trick. I ran Final Check just in case but not sure if it made any difference. Then I went on to refile about 9 hours ago and Federal was accepted in just 15 minutes!

[gtmarshall0919]

HELP!!!

[sammikam]

If I set up payment to pay from my bank account at a later date, do I need to set up payment again since I  got this rejection or is the original payment still being processed?

[psk]

After i opened my mac turboxtax, it auto checks for update and downloaded an update and restarted. I refiled and this time its approved within 30mins.

[tommyhuangli]

I tried again today and it is accepted within 15 minutes.

[pstrzalkowski]

in my case it was the payment date, I went back, changed the date to five days forward and the return was accepted within 45 minutes. I used the regular steps that the software provides when it took me to refiling. The date"mistake "was shown by the software, just follow the turbotax commands.

[ammerris1996]

Your tax return is on hold pending a product update expected to be released by March 28th. Please check again for updates..
It will be fixed tomorrow

[jingchen_99]

Then why doesn't TurboTax state it on the website???  People have to google it to get an answer?  Not good!

[wuru-home]

+1 Explain this with your status update!!!!!!!!!!!

[tt_support_sux]

1 - There was no explanation of what this error was when logging in and no guidance on how to fix it. I had to search for error to find this answer. This is poor communication.

2 - My returns were not submitted as expected due to a product error. Intuit should issue a partial refund or credit for next year.

[tt_support_sux]

Also, this answer was provided by someone who was not marked or indicated as a turbo tax employee, how can I trust it?