Help! I've finished my return, entered my credit card number, and am trying to file, but Turbo Tax keeps trying to upgrade me to Premium and I can't turn it off.
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Help! I've finished my return, entered my credit card number, and am trying to file, but Turbo Tax keeps trying to upgrade me to Premium and I can't turn it off.
There are instructions, but they don't work. I think I need an administrator or representative to stop making my account keep trying to append Premium Services to my balance. Thank you. - David
Help! I've finished my return, entered my credit card number, and am trying to file, but Turbo Tax keeps trying to upgrade me to Premium and I can't turn it off.
Supposedly...Here is the FAQ on how to remove Premium Services: