1132423
turbotax icon
turbotax icon
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

Yes No
111maksym
New Member

Hello! please tell me what's wrong? We are unable to continue your return at this time

 
posted
‎February 11, 2020 3:55 AM
last updated ‎February 11, 2020 3:55 AM
0
2
849
Reply
Bookmark Icon
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

2 Replies
Gag1617
New Member

Hello! please tell me what's wrong? We are unable to continue your return at this time

went to give my state ID which is the drivers licese number and do not know what happened.turbo tax thanked me and said I completed my tax return and now I can not back to contiue my return to finish.I need to see how I am getting my return.

‎February 14, 2020 9:27 AM
0
1
822
Reply
Bookmark Icon
KatrinaLO
Intuit Alumni

Hello! please tell me what's wrong? We are unable to continue your return at this time

Please log completely out of TurboTax and try clearing your browser's cache.  A full or corrupted cache can keep TurboTax from functioning properly. Please see the below TurboTax FAQ for instructions: https://ttlc.intuit.com/community/troubleshooting/help/how-to-clear-your-cache/00/26135

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
‎February 14, 2020 1:56 PM
0
818
Reply
Bookmark Icon

Still have questions?

Questions are answered within a few hours on average.

Post a Question

*Must create login to post

Featured forums
Taxes
Lower Debt
Investing
Self-Employed
All topics

Unlock tailored help options in your account.

Live Assisted: Get answers to all your tax questions! Our experts are available on-demand, no appointment needed. Get help all year long with TurboTax Live Assisted. Explore your options!
message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question

Related Content

wola1
rickthib
DX-hound
owlnal063
crochetypeg

Did the information on this page answer your question?

thumb-up Yes
thumb-down No
close icon
checkmark

Thank you for helping us improve the TurboTax Community!

Sign in to Turbotax

and start working
on your taxes

File your taxes, your way

Get expert help
or do it yourself.

Get started
close icon
icon help

Access additional help, including our tax experts

Post your question

to receive guidance
from our tax experts and community.

Connect with an expert

Real experts - to help
or even do your taxes for you.

Get started