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111maksym
New Member

Hello! please tell me what's wrong? We are unable to continue your return at this time

 
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‎February 11, 2020 3:55 AM
last updated ‎February 11, 2020 3:55 AM
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Gag1617
New Member

Hello! please tell me what's wrong? We are unable to continue your return at this time

went to give my state ID which is the drivers licese number and do not know what happened.turbo tax thanked me and said I completed my tax return and now I can not back to contiue my return to finish.I need to see how I am getting my return.

‎February 14, 2020 9:27 AM
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KatrinaLO
Intuit Alumni

Hello! please tell me what's wrong? We are unable to continue your return at this time

Please log completely out of TurboTax and try clearing your browser's cache.  A full or corrupted cache can keep TurboTax from functioning properly. Please see the below TurboTax FAQ for instructions: https://ttlc.intuit.com/community/troubleshooting/help/how-to-clear-your-cache/00/26135

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‎February 14, 2020 1:56 PM
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