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Good afternoon, I have a simple declaration. Why is it asking for payment?

 
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2 Replies

Good afternoon, I have a simple declaration. Why is it asking for payment?

The TurboTax Free online edition is for very simple tax returns that do not require any other form or schedule other than the Form 1040.  If your tax data requires entry on any other form or schedule then you must upgrade to the Deluxe edition or higher.

 

If you have not paid for the online edition you are using, have not filed your tax return or registered the Free edition, then you can clear your return and start over with a lower priced edition. Click on Tax Tools on the left side of the program screen while working on the 2024 online tax return. Click on Clear & Start Over.

NicolleR1
Expert Alumni

Good afternoon, I have a simple declaration. Why is it asking for payment?

You should review your fees in your TurboTax account to find out what type of fee you are being charged. Sometimes you start with the Free Edition (which is typically a simple form 1040), but as you enter more complex forms or sections you might be required to upgrade depending on your individual situation. 

 

To locate the fees section, view the link below  

How do I review my fees in TurboTax Online? 

 

To see why are you being charged or to remove any non-desirable fees, click on the link below 

Why am I being charged for TurboTax Free Edition?


 

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