My 2021 Tax Return was filed by paper using TurboTax in Apr 2023 and was accepted and processed. I filed my 2022 taxes, state and federal, and my federal return was rejected due to my reported 2021 AGI supposedly being incorrect. I had printed out my 2021 Tax Return and verified I had entered the correct AGI for 2021 on my TurboTax 2022 return. To try and gain access information regarding my Turbotax printout of 2021 taxes, I established an IRS account to access information from my 2021 Tax Account. I successfully completed that process giving them all the information required, completed a photo face recognition and submitted photos of both sides of my state drivers license which doubles as my federal ID card. I then logged in to get my reported AGI for 2021. They wanted a 10 digit ID number from a college tuition office or other such place to gain access to the requested information, but I had no access to the sources they suggested. As all my returns are completed on TurboTax software, I thought I should seek TurboTax's 10 digit ID, but could not find a way to access that 10 digit ID from TurboTax. Any suggestions so I can get this process completed? Thanks so much!
