I filed my state tax return and owed $64 but there never was a prompt for me to enter a debit/credit card to pay. The return was accepted by the state. My state is Virginia.
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First, make sure the state E-File was accepted:
https://turbotax.intuit.com/tax-tools/efile-status-lookup/
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Then, if Accepted, Get your tax file PDF and look the State "Electronic Filing Instructions"
IF...if, you arranged the payment with your e-file, those worksheets will look like the following picture.....check the date and account numbers too.
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IF you don't see that the payment as arranged with your e-file...you can pay VA directly here:
https://tax.virginia.gov/individual-income-tax-payment-options
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