Filing rejected with reject code

Forum|Forum|5 years ago
May 18, 2021
3 replies
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Reject Code IND-031-04

TurboTax Live Self Employed

HollyP

Employee Tax Expert

Please see: TurboTax Online instructions for E-file reject IND-031-04 or IND-032-04: The AGI or Self-select PIN from last year doesn't match IRS records

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1acetroy

Level 2

Can someone call me 😂 please?

xmasbaby0

Level 15

No one can call you from the user forum.

If it was rejected for AGI—-be aware that many 2019 returns took so long for the IRS to process that your 2019 AGI might not be in the IRS system. Try using zero instead.

If filing with zero is rejected then file again but select the option that you did not file last year. The IRS does not see that question and it will allow you to e-file with no AGI question.

Or—-if you filed as a “non-filer” just to get the stimulus check on a 2019 return, try using $1 as the AGI.

https://ttlc.intuit.com/community/agi/help/where-do-i-correct-my-agi-in-turbotax-online/00/26311

If that does not work and you still cannot e-file, then print, sign, and mail your tax return.

https://www.taxpolicycenter.org/taxvox/are-irs-security-tools-blocking-millions-people-filing-electronically

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**