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Level 1
Jan 17, 2020 5:58 PM UTC
Question

Fee

Why is $40 fee for deluxe  showing $80 at the end 

    5 replies

    Level 15
    Jan 17, 2020 6:06 PM UTC

    Did you choose to have the fee deducted from your federal refund instead of just paying the $40 with a credit/debit card upfront?  If so, then you also agreed to a $39.99 refund processing fee.  Or did you add a state return--that is another $40.

     

    REMOVE REFUND PROCESSING FEE

    https://ttlc.intuit.com/questions/1900517-how-do-i-remove-refund-processing-fees-in-turbotax-online-and-change-my-payment-method

    **Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
    Level 2
    Jan 29, 2020 11:12 PM UTC

    I only authorized Turbo Tax to bill me for ONE FEE of $40 and then I saw they took $87 from my credit card. So, be careful with that. 

    ReginaM
    Alumni - Intuit
    Jan 29, 2020 11:22 PM UTC

    You can check the fees that were charged to you and correct in TurboTax.

     

    Select Review your fees in TurboTax to find out why you're being charged. Then, follow the directions to remove any unwanted charge:

     

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    Level 2
    Feb 28, 2020 4:46 AM UTC

    It’s so deceptive.  They double the fee if it is taken from the refund and of course that wasn’t clear.

     

    I am putting a reminder in my calendar to NOT use TurboTax next year.  I hope others do the same.

    Alumni - Intuit
    Feb 28, 2020 4:58 AM UTC

    When you are notified that you can pay your TurboTax fees from your refund, there is a mention of the fee that applies to that. It is to cover the cost that the bank charges to process the refund.

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