Just a followup on turbotaxshopping.net, which scammed me, as well. It's been down for "scheduled maintenance" for the last couple of weeks. I am guessing it will never recover from this "scheduled maintenance".
I had absolutely ZERO luck disputing the charge with PayPal. My case was initially denied with a generic form letter saying that their records indicated I had downloaded the file and that was the end of it. I contacted support by phone and explained the situation. I did this 2 more times, waiting on hold, waiting for callbacks, etc.. Each time, the person on the phone seemed to understand the situation and the case was re-opened, only to be denied by the same form letter by the dispute department. I sent them additional information which verified that the site was not legitimate, and apparently they didn't read it because they responded with the same form letter. Finally, I canceled my PayPal account. They are absolutely worthless.
I had to dispute the transaction with my credit card company, who issued me an immediate credit and found in my favor a week or two later.
