Server (http://ido-app-server-upstream/secured/LoginHome.htm) gives an error that the server cannot be found. I cannot access 2018 records, or enter any entries. HELP!

billgarbersrwg0r · ‎June 5, 2019

xmasbaby0 · ‎June 5, 2019

You are posting from Its Deductible. Are you trying to work on charitable donations---or are you trying to work on a tax return?

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

xmasbaby0 · ‎June 5, 2019

Have you tried using a different browser?

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

billgarbersrwg0r · ‎June 5, 2019

I’m working on 2018 contributions.

billgarbersrwg0r · ‎June 5, 2019

I just tried Safari and got the same server error. Has there been a change in servers?

SteamTrain · ‎June 5, 2019

@billgarbersrwg0r

There used to be an old login site out there that doesn't work.

Make sure you start here and delete any old bookmarks you may have:

<a rel="nofollow" target="_blank" href="https://turbotax.intuit.com/personal-taxes/itsdeductible/">https://turbotax.intuit.com/personal-taxe...>

My chrome rev 70 works

____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*

billgarbersrwg0r · ‎June 5, 2019

Excellent! Thanks, I don't have to redo multiple transactions!
Firefox also works!

merrillphillips · ‎June 5, 2019

I can't retrieve records

xmasbaby0 · ‎June 5, 2019

@merrillphillips You are posting a question to someone else's thread. What records can you not retrieve?

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

VolvoGirl · ‎June 5, 2019

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Server (http://ido-app-server-upstream/secured/LoginHome.htm) gives an error that the server cannot be found. I cannot access 2018 records, or enter any entries. HELP!