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jjd0084
New Member

Error message “Explain My Numbers” - Oof! We've hit a speed bump. We are working on a fix, but it might take a bit. Check back later when we're ready to roll.

This error message keeps coming up when I click on “Explain My Numbers” regarding the refund amount at the end. I’m coming up with a different number so I’m trying to see the calculation but it won’t let me.
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1 Reply
CatinaT1
Employee Tax Expert

Error message “Explain My Numbers” - Oof! We've hit a speed bump. We are working on a fix, but it might take a bit. Check back later when we're ready to roll.

You can try these steps to resolve if you are using the online version:

  • Clearing your Cache and Cookies
  • Using a different browser
  • Opening an Incognito Window
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