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Level 1
Mar 31, 2020 5:37 PM UTC
Question

Electronic Filing and FEES!!!

Why, if Turbo Tax figures my Fit and state refunds total 3057, are they now telling me, after all their fees, I will get only 2254 back?  This seems extortionate.  I will carefully review my choice in tax preparation for next year.

Upfront disclosure would be more honest.

    3 replies

    ReginaM
    Alumni - Intuit
    Mar 31, 2020 6:02 PM UTC

    You can check the fees that were charged to you by TurboTax by following these steps:

    • While in your Tax Home,
    • Scroll down to Tax Tools,
    • Select Tools,
    • Select My Fees.

    If you haven't already filed your return, then follow these directions to remove any un-wanted charges:

    You may want to review the details of your return (there could be something else wrong) while in TurboTax by following these steps:

    1. While in your Tax Home,
    2. Select Tax Tools,
    3. Select Tools,
    4. Select View Tax Summary.
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    Level 2
    Apr 7, 2021 11:36 PM UTC

    I have used Turbo Tax for many many years and have never "researched" the filing fees before I prepared my returns.  Their are no instructions on the packaging to advise you to do this.  Next year I will check out other products before purchasing Turbo Tax.  I think you are deceitful to put this at the very end with no prior disclosure.

    fanfare
    Level 15
    Apr 8, 2021 12:52 AM UTC

    any extra fees listed are fees for services you chose to accept.