I was able to import my wife's account from E Trade. My account fails saying there are no documents to import. The only difference I can think of is that I have a lot of trades on my account as I day trade. Regardless intuit needs to fix it and stop giving us links to help pages that don't tell us anything new..
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If you are using TurboTax Online, try importing using a different browser.
See the following TurboTax Help articles for potential fixes:
I have gone through those links about a thousand times. Thats why I mentioned on my post useless links. If it doesn't work do it manually than why am I paying you guys for. Also, if it is a limit issue it should say so on the message. It says there are no documents available which is wrong.
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