E-submission classified as fraud

[ra8223]

My 2021 return was submitted electronically by turbo tax. The IRS asked me for additional paper work which I submitted by certified letter in 03/2022.   I have had no further correspondence or letters via the USPS OR my IRS online profile regarding my 2021 return.  My refund has been pending for two years, and after several calls in 2022 I was told they were not caught up with their Covid backlog.   Now, two years later they said my 2022 return was classified as 'identity theft' and they will need to re-do my tax return .   Can Turbotax assist with this?       Again no notifications from the IRS on my IRS profile or when I go to 'wheres my tax refund' website,  other than my expected refund amount.

[Cynthiad66]

You can download, print, date, and sign the 2021 return and mail the forms to the IRS.  There is no option to re-submit 2021 electronically.

You can also use this link to verify your Identity:  Identity and Tax Return Verification for IRS

Follow the steps below to download the 2021 return.

First time signing in this year

1. Sign in to your TurboTax account and select Continue on the screen showing your prior-year summary. Make sure you're using the same TurboTax account (user ID) as in prior years.
2. On the second screen showing product and pricing, scroll down and select Your tax returns & documents.
3. Select the year you want, then select Download/print return (PDF).
   • If the year you're looking for isn't there, it might be in a different account. Go here to find all of your accounts. One of them should have the return you're looking for.

If you've started your return already