E-Filing Error Conditions - IND-031-04 & IND-181-01

[Gabe_2012]

Error condition 1.
"IND-034-04 - The primary taxpayer's AGI or Self-select PIN for last year does not match IRS records"

I was forced to file a paper return last year because the correct AGI didn't match the previous year's AGI. Including entering "0.00" (which processed as "0."). I had the same problem today. However, another community post stated that last year's AGI may not be available if a paper return wasn't processed by December last year. It's best to enter "0.00" in this case.

The return was rejected once again with a different error:

IND-181-01 - The Identity Protection PIN (IP PIN) for the first taxpayer on your return is missing

I wasn't aware of the location to enter the 6-digit IP PIN. (Note: There are other community posts that describe the exact steps required to enter the IP PIN). The return was accepted with the IP PIN.

I didn't see a community post which described both error conditions.

Bottom line: Do all that you can to avoid a paper return. Don't give up if you solve the AGI problem and another error is thrown!

(2021 Turbo Tax Premier, Win11 - not a platform specific condition)

[xmasbaby0 · Accepted solution]

 If it was rejected for AGI—-be aware that many 2020 returns took so long for the IRS to process that your 2020 AGI might not be in the IRS system.   Try using zero instead.

If filing with zero is rejected then file again but select the option that you did not file last year.  The IRS does not see that question and it will allow you to e-file with no AGI question.

https://ttlc.intuit.com/community/agi/help/where-do-i-correct-my-agi-in-turbotax-online/00/26311

If that does not work and you still cannot e-file, then print, sign, and mail your tax return.