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davis422
New Member

E-File rejected - Mailed my Return - Still charged my credit card

My efile was rejected, so I printed my return and mailed a money order for the amount due, but my credit card was still charged for the amount I owed the IRS on my return.   TurboTax specifically said that my card would not be charged unless my efile was accepted.   So now I have a money order (that I can't cancel) on the way to the IRS, plus a credit card charge for the same amount.   How do I get my money back?

2 Replies
rjs
Level 15
Level 15

E-File rejected - Mailed my Return - Still charged my credit card

The simplest thing to do is just wait. After a few months the IRS will notice the duplicate payment and send you a refund, without your having to do anything.

 

VolvoGirl
Level 15

E-File rejected - Mailed my Return - Still charged my credit card

Are you sure?  You sure it isn't the credit card charge for the Turbo Tax fees? If your efile was Rejected then the payment information didn't go to the IRS at all.

 

Maybe you efile was Accepted?  You can double check your efile status here     

https://turbotax.intuit.com/tax-tools/efile-status-lookup/   

 

When you efile you get back 2 emails.  The first email only confirms the transmission.  The second email says if the IRS (or state) Accepted or Rejected your efile.

 

When you log into your account you should also see the status and if it was Accepted or Rejected, Started, Printed, Ready to Mail, etc.  What does it say?

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