e-file not accepting checking account number after changing number from 2018 turbo tax

[Tutwiler1010]

Having problem E-File, checking account number will not be accepted. The account that was used in 2018 was closed and new account number was used at same BANK. Have made multiple attempts.

[KrisD15]

Please make sure you are editing the account number and not the bank routing number. 

[LindaCW]

I am having the same issue, though it's while just trying to enter the account number on a new return, not updating. (And no, I am not trying to incorrectly update my routing number.) I have entered/re-entered my account number a half-dozen times and the screen just keeps refreshing to say "Please verify your account number has been entered correctly." I've entered the digits one at a time; I've copied and pasted the entire number directly from my bank account screen; nothing is working - I am stuck trying to get my account number entered.

[JeanneLO]

Have you unchecked the I want my refund into this account? Please see this for more information: https://ttlc.intuit.com/community/accessing/help/how-do-i-change-my-transferred-direct-deposit-infor....

If you continue to have an issue please contact us. 

[VoteThemAllOut]

Darn, same thing happening here to us. It's not a change thing, it's a new customer and TT doesn't like my Routing/Account numbers. Only option is to Mail a check?

[Cass0317]

Try going back, select a new account and input the information again. Then it should work.

@VoteThemAllOut