turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

E-File accepted but TurboTax keep saying I have not e-filed

I just did federal and state and have e-filed both from Windows version TurboTax Premier. 

I received the email saying both transmitted

 

a few hours later received the email from turbotax that my Federal tax has been accepted.

have not received email for state efile status yet.

 

When I go back to TurboTax it keeps saying I have not printed or e-filed, which I did. and click "checking e-file status" it says no record and asking me to e-file again.

Which source of information is correct? How I should follow up on this? Thanks!

x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

3 Replies
Cass0317
Intuit Alumni

E-File accepted but TurboTax keep saying I have not e-filed

It sounds like your state return was not submitted. When you e-file your federal return you will receive two emails from TurboTax. The first one states that your return was submitted. The second email will tell you if your federal return was accepted or rejected.  If you e-filed a state return, there will be a third email to tell you if the state accepted or rejected your state or rejected your state return.

 

If your federal has been accepted, then please follow the directions below on how to submit your state after filing your federal:

How do I e-file my state after I already filed my federal?

E-File accepted but TurboTax keep saying I have not e-filed

Thanks, so looks like I don't need to worry about fed e-file,

But the confirmation email is like this, saying both fed and CA state sent? can I send e-file to state again if I still don't receive accept email in 2 days?

Screen Shot 2022-04-14 at 09.05.20.png

SForrestLO
Intuit Alumni

E-File accepted but TurboTax keep saying I have not e-filed

Based on your image, it looks like both were sent. You can only submit them again if they come back rejected. 

 

How do I check my e-file status?
https://ttlc.intuit.com/community/return-status/help/how-do-i-check-my-e-file-status/00/25538

 

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question