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Downloading State

I had to manually update the Fed tax with the turbo-tax patch in order to enter my 1099R. Now I can't get it to download my state (Missouri). I keep getting a system.runtime error 

I've used turbo-tax for about 9 years and never had a problem.

Help!! I'm 69 years old and frustrated

I think the 2019 version sucks and I may never buy turbo-tax again.

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4 Replies
sbdow
Returning Member

Downloading State

Same issue with Montana, won't download

happydays12121
Returning Member

Downloading State

Same issue in Cincinnati.

mdedecker
Returning Member

Downloading State

Same issue in Illinois

KatrinaLO
Intuit Alumni

Downloading State

Please see the Customer Support phone number below for further assistance:

https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

If you would like to reach out through our website, please see the TurboTax FAQ below for contact information: https://support.turbotax.intuit.com/contact/

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