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Level 1
June 6, 2019
Question

Downloaded TurboTax Deluxe 2017 for mac. When starting, getting an error, that I cannot open an application. Please HELP!

  • June 6, 2019
  • 1 reply
  • 0 views

TurboTax Deluxe 2017 cannot be opened because of a problem.   Check with the developer to make sure TurboTax Deluxe 2017 works with this version of OS X. You may need to reinstall the application. Be sure to install any available updates for the application and OS X.   Click Report to see more detailed information and send a report to Apple

I run OS X Yosemite 10.10.5

1 reply

DoninGA
Level 15
Level 15
June 6, 2019

See this TurboTax support FAQ for the Mac minimum system requirement for the desktop software - https://ttlc.intuit.com/questions/1899173-minimum-system-requirements-for-turbotax-mac-software

You can request a refund of the software purchase at this TurboTax website - https://support.turbotax.intuit.com/forms/refund-request.jsp

The TurboTax online editions are on this website - https://turbotax.intuit.com/personal-taxes/online/

Level 2
June 6, 2019
so if I have a Mac computer, I'm not able to use the 2017 Turbo Tax download?