Download 1099 from broker

[dgredding]

Trying to log into the broker but the "Continue" button is gray even after I complete the User ID and Password.  Broker is BNY Mellon and I called them, they say the info is available for download.

[KatrinaLO]

A few suggestions were to use a different browser and remove pop-up blockers. Have you tried a different browser like Microsoft Edge or Google Chrome? Many people have stated using Edge and removing the pop-up blockers has helped. Please let us know if you are successful using a different browser.

[dgredding]

I’m not using the online version, it’s the downloaded version for Mac.

[DavidD66]

I can't help you with the download if it's not working properly, but I can give you an alternative that is better than manually entering each transaction.  You can enter summary totals for each asset sale category.  It will require you to either upload to TurboTax a copy of your Form 1099-B, or mail it, with Form 8453, (which TurboTax will generate).  To do this in TurboTax Online:

• Click on Search and type in "Form 1099-B"
• Click on "Jump to 1099b"
• Answer Yes to "Did or will you receive a 1099-B form or brokerage statement for these sales? " 
• Click on "I'll type it in myself"
• Answer the questions about employee stock, etc.
• Click on "Let's enter a summary" button and click Continue
• Enter your Investment Sale information and repeat until you have entered for each category.

After entering all your category summaries, Look for "To finish reporting these sales, follow the mailing instructions" and click on the link for these instructions:

Mailing Instructions

Take a moment to double-check that your statements are complete. For each sale listed, there should be:

 - A Description

 - Date Acquired

 - Date Sold

 - Sales Price

 - Cost Basis

 - Gain or loss for each sale

 - A sale category based on how the sale was reported to you and the IRS

In some uncommon cases, there will be an adjustment code and adjustment amount.

NOTE: Any sales summaries that include only Box A or Box D sales, and which have no adjustments to gain/loss, do not need to be included on a statement mailed to the IRS.

Here's how to mail your statements:

If you are e-filing your tax return, then mail your statements along with Form 8453 to:

 Internal Revenue Service

 Attn: Shipping and Receiving, 0254

 Receipt and Control Branch

 Austin, TX 73344-0254

If you are not e-filing, then mail your statements with your entire tax return to your local IRS office.

* The questions you are asked by the program may vary depending upon what, if anything, you may have already entered related to investment sales.