turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

hgualandi
New Member

Downgrade to Deluxe - will I lose all info I've entered by using the 'clear and start over' function?

 
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

3 Replies
MichaelDC
New Member

Downgrade to Deluxe - will I lose all info I've entered by using the 'clear and start over' function?

Unfortunately, yes. That's the idea of Clear & Start Over. However, you will still be able to transfer info from last year if you used TurboTax.

hgualandi
New Member

Downgrade to Deluxe - will I lose all info I've entered by using the 'clear and start over' function?

There should be some other option to downgrade since I do not need the feature that I was told I'd need.  If not 'Clear and Start Over' - I should be able to simply downgrade without losing all of the information that I've entered.
hgualandi
New Member

Downgrade to Deluxe - will I lose all info I've entered by using the 'clear and start over' function?

This is a terrible feature, and one that is clearly aimed at making $$$$.  Your software told me that I needed to upgrade due to the sale of my home in 2016.   Upon entering all of the info that was prompted for, I was told that I didn't need to include the sale of my home in my taxes since I made a loss on the sale.  Now, I cannot downgrade back to Deluxe without doing my taxes all over again despite not needing the upgrade I was told I needed.  Seriously?
message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question