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bmbboxx
New Member

Does anybody knows why my select country is not working (in review section)

I tried to click select country box on my laptop and my phone for several times and there is no options and i cant even type on that box
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10 Replies
CatinaT1
Employee Tax Expert

Does anybody knows why my select country is not working (in review section)

When you have a foreign credit card or a foreign address, it’s not possible to pay with that card.  We are working towards supporting foreign addresses, but for now you will need to use a different payment method.

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bmbboxx
New Member

Does anybody knows why my select country is not working (in review section)

Show down (country) menu is still not working i changed my device, browser, amd i did all tax forms again and it is not working, does it have a chance to be a development issue or bug?
thank you 

CatinaT1
Employee Tax Expert

Does anybody knows why my select country is not working (in review section)

Did you not see my response?

 

When you have a foreign credit card or a foreign address, it’s not possible to pay with that card.  We are working towards supporting foreign addresses, but for now you will need to use a different payment method.

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**Mark the post that answers your question by clicking on "Mark as Best Answer"
amixuk
New Member

Does anybody knows why my select country is not working (in review section)

I have experienced the same problem..The selection box is not linked to a list. This prevents me from filing my return.

 

Drop down list box doesn’t drop down!Drop down list box doesn’t drop down!

 

CatinaT1
Employee Tax Expert

Does anybody knows why my select country is not working (in review section)

The experience you described has been reported and is currently being addressed by the development team.  

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bmbboxx
New Member

Does anybody knows why my select country is not working (in review section)

i just solved my problem it was not development issue. I just changed my address to my US adress

bmbboxx
New Member

Does anybody knows why my select country is not working (in review section)

It was not development issue. Thank you so much

bmbboxx
New Member

Does anybody knows why my select country is not working (in review section)

Change your adrees to your US address

amixuk
New Member

Does anybody knows why my select country is not working (in review section)

It seems that you have tied the payment page conditions for TurboTax, which in our case is $0, with the tax refund page. If my memory serves me correctly these were on two different pages last year. We live in the UK at the moment but our bank account is in the USA.

AnnetteB6
Employee Tax Expert

Does anybody knows why my select country is not working (in review section)

The experience you described has been identified and is being addressed by the development team for users who need to enter a foreign address on their tax return.  

 

Take a look at the following TurboTax help article for an opportunity to register your email address and receive updates as they become available.

 

Why am I unable to enter a US billing address when trying to pay?

 

@bmbboxx 

@amixuk 

 

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