Does any one know the answer to this question I asked on Feb 26? turbo tax is counting a re-filed rejected return as one of my 5 free filings. How do I fix this?

[csmith1]

I do not know what other detail I can give.  I have only used 4 of the 5 free files I paid for with the Turbo Tax Program (one being a refile of a rejected return.  How do I get Turbo Tax to reply?

[csmith1]

Would the turbo tax free edition affect the Turbo Tax delux program I paid for as far as the number of e filings available.

[fanfare]

did you download it onto your PC ? and open it ?

[fanfare]

if you used four out of five, including a return started Online, that leaves one more remaining.
A rejected return doesn't count as anything.

[fanfare · Accepted solution]

you can only efile five times from the same computer. 

On the other hand, you should get five out of your Windows program. The online version should not count.

[csmith1]

Since the online free version does not count (since it was not part of the CD I paid for and downloaded) and the rejected return that I refiled return does not count, how do I get my 5th one reinstated????

[mitto64]

I have the same question. I have e-filed 5 federal returns from my TurboTax Premier 2021 tax software. One of those e-files was rejected and had to be mailed in. Why is TurboTax telling me I now have purchase another copy of the program? I still have one more e-filing left. How can this filing be reinstated? I can't use the free version because I have dividends.

[VolvoGirl]

I found this error but it doesn't sound like it applies to you.

https://ttlc.intuit.com/community/tax-topics/help/why-does-turbotax-desktop-for-windows-say-i-ve-rea... 

You need to call in,

How to contact Turbo Tax
https://ttlc.intuit.com/community/using-turbotax/help/how-do-i-contact-turbotax/00/26991

What is the Turbo Tax phone number
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

[fanfare]

If you e-File with an invalid Taxpayer Social Security number, oops, you just used up an e-File.

Be more careful.